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Certified Genesys Cloud Partner, and Voice Platform 8.5, and eServices 8 Consultant®, OCAJP®, ISTQB - CTFL®, Experienced in Genesys Contact Center 8.x framework in different roles like solution designer, developer, consultant, support engineer, tester, and trainer.
Work experience
Miratech
March 2022 - Till now
PS Consultant
_VOIS(Vodafone Intelligent Solutions)
June 2021 - March 2022
Manager(Technical Manager)
AGC Networks Ltd.
March 2021 - June 2021
Lead - Digital Applications
Infosys Ltd.
April 2018 - March 2021
Technology Analyst
July 2017 - March 2018
Senior Systems Engineer
May 2015 - June 2016
Test Engineer
January 2015 - April 2015
Systems Engineer Trainee
Education
2021 - 2023
Department of Scientific Computing, Modeling & Simulation,
Savitribai Phule Pune University
Specialization: AI/MLOther Major subjects: Complex Networks, Data Science, Modeling and Simulation, Operations Research, Optimization
2010 - 2014
D. Y. Patil College of Engineering, Pune
Bachelor of Engineering(Computer Engineering)2008 - 2010
Abasaheb Garware College, Pune
Higher Secondary Education(Computer Science)Google Sites
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